DURATION

5 Days

UNIT STANDARD

7789, 242810, 9946, 12877, 14883, 14892, 119740

NQF LEVEL

2

CREDITS

31

This five day skills training programme covers three days of theoretical classroom training and two days of practical workshop application. The programme focusses on key trade skills expected from a Handyman and prepares him / her for a professional maintenance service that is client focussed.

The focus is on general, civil, construction and electrical maintenance and includes a “mentor” pack of activities to be performed in the workplace. The delegate is required to complete a portfolio of evidence for competency sign off.

This training programme is aligned to unit standards and we are awaiting final SSETA approval.

Delegate Profile:

> Handyman
> Junior facilities management staff

What You Will Learn:

Delegates will gain a knowledge and understand the practical application of:

> Managing expenditure against a budget
> Provide customer service excellence by determining the client requirements and dealing with customer complaints in a professional manner
> Apply health and safety to a work area
> How to inspect and use hand tools
> Handling of various materials
> First line general maintenance of air-conditioners
> First line civil and construction maintenance
> First line electrical maintenance

Programme Outline:

> Introduction to the handyman services in an FM environment
> Business acumen essentials
> Occupational health and safety management
> Inspect and use of hand tools
> Materials management

> General maintenance
> Civil and construction maintenance
> Electrical maintenance
> Practical training days

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